HaloSites
Support
One of the goals at HaloSites was to create
easy to manage web sites that any one could maintain and
control. With that said we understand that not everyone
has the same level of computer knowledge or skills. Below
you will find many solutions to assist you with your HaloSites
web site. At HaloSites our customers come first and therefore
we provide many ways for users to get help and support with
their site.
We will work with you to resolve
any problems or questions! |
| Online
Ticket System |
| By submitting a ticket
on our online ticket system is the best way for you to get
a quick response from our technical support team. The online
ticket system helps track your questions and allows us to
respond to each person in an orderly fashion. To submit
a ticket, go to http://support.halosites.com |
| Email Support |
| With
the release of our new online ticket system we have disabled
email support because the online ticket system will keep
track of your support tickets and allow us to better serve
you and address any issues that arise. Due to the amount
of SPAM today we fear that support emails may get lost in
the mix. With the online ticket system we are certain that
we will receive your request. |
| Sales
& Demo Information |
| To get started today
or simply to test drive HaloSites tools, call our sales
department at 866-425-6748 x101 or email them at sales@halosites.com |
| Comments and Suggestions |
We want to know what you think! Since
HaloSites beginning, we have worked hard to make our customers
happy. We realize the only way to continue that is to keep
the communication lines open. If you have suggestions or comments
for our developers or staff then call
1-866-425-6748 x102.
All comments and suggestions
get reviewed at our weekly, and quarterly meetings. |
| Phone Assistance |
| Need to reach our office?
Use the toll free number 1-866-HaloSites (866-425-6748).
Phone support is free for the first 30 days of
your site package at no additional cost and free after that
point on any question regarding site tools not listed in
our users manual.
If more help is needed after those first 30 days then
you can purchase 1/2 hour blocks of phone support for $20.
|
